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DTSTART:20200903T170000Z
DTEND:20200903T183000Z
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SUMMARY:Creatively Capturing the Voice of the Customer
DESCRIPTION:Workshop Objectives:\n\n	Identify "out of the box" ways to effectively capture the voice of the customer.\n	Customize and craft the three key questions your business needs to ask.\n\n \n\nAs Stephen Covey famously said\, "Seek first to understand\, then to be understood". \n\nUnderstanding your customers' needs and motivations should be a fundamental cornerstone of your business.  In the face of COVID-19 customer attitudes and needs are more fluid than ever before. \n\n \n\nThis workshop\, facilitated by Peachy and Keyhole Research\, connects a cross-cut of business owners to discover\, share\, collaborate on how to creatively approach consumer research as a small business.\n\n \n\nIn this workshop\, we will identify inventive ways to gather useful feedback from your audience and provide guidance on crafting an unbiased set of questions customized for your specific business research.\n\n \n\nThis is not a PowerPoint presentation. This is a highly interactive workshop for business owners driven to succeed!\n\n \n\nBONUS: All participants will receive a free pre-designed survey template from Peachy and Keyhole Research\, which can be used to take the pulse of your customers during COVID.
X-ALT-DESC;FMTTYPE=text/html:<span style="color:#002451\;"><span style="font-family:segoe ui\,sans-serif\;">Workshop Objectives:</span></span>\n<ul>\n	<li style="color:#201F1E\;line-height:11.65pt\;background:white\;"><span style="color:#002451\;"><span style="font-family:segoe ui\,sans-serif\;">Identify &ldquo\;out of the box&rdquo\; ways to effectively capture the voice of the customer.</span></span></li>\n	<li style="color:#201F1E\;line-height:11.65pt\;background:white\;"><span style="color:#002451\;"><span style="font-family:segoe ui\,sans-serif\;">Customize and craft the three key questions your business needs to ask.</span></span></li>\n</ul>\n&nbsp\;<br />\n<span style="color:#002451\;"><span style="font-family:segoe ui\,sans-serif\;">As Stephen Covey famously said\, <strong>&ldquo\;<em>Seek first to understand\, then to be understood</em>&rdquo\;.&nbsp\;</strong></span></span><br />\n<span style="color:#002451\;"><span style="font-family:segoe ui\,sans-serif\;">Understanding your customers&rsquo\; needs and motivations should be a fundamental cornerstone of your business.&nbsp\; In the face of COVID-19 customer attitudes and needs are more fluid than ever before.&nbsp\;</span></span><br />\n&nbsp\;<br />\n<span style="color:#002451\;"><span style="font-family:segoe ui\,sans-serif\;">This workshop\, facilitated by Peachy and Keyhole Research\, connects a cross-cut of business owners to discover\, share\, collaborate on how to creatively approach consumer research as a small business.</span></span><br />\n&nbsp\;<br />\n<span style="color:#002451\;"><span style="font-family:segoe ui\,sans-serif\;">In this workshop\, we will identify inventive ways to gather useful feedback from your audience and provide guidance on crafting an unbiased set of questions customized for your specific business research.</span></span><br />\n&nbsp\;<br />\n<span style="color:#002451\;"><span style="font-family:segoe ui\,sans-serif\;">This is not a&nbsp\;PowerPoint&nbsp\;presentation. This is a <strong>highly interactive workshop </strong>for business owners driven to succeed!</span></span><br />\n&nbsp\;<br />\n<strong><span style="color:#002451\;"><span style="font-family:segoe ui\,sans-serif\;">BONUS:</span></span></strong><span style="color:#002451\;"><span style="font-family:segoe ui\,sans-serif\;"> All participants will receive a free pre-designed survey template from Peachy and Keyhole Research\, which can be used to take the pulse of&nbsp\;your&nbsp\;customers during COVID.</span></span>
LOCATION:REGISTER IN ADVANCE FOR THIS WORKSHOP: https://zoom.us/meeting/register/tJIrf-Ctpz4rEtF3aovFe5x-NL0czygdjm3u
UID:e.895.10079
SEQUENCE:3
DTSTAMP:20260515T042803Z
URL:https://business.eastcountychamber.org/events/details/creatively-capturing-the-voice-of-the-customer-10079
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