Tuesday Oct 13, 2026
9:00 AM - 10:30 AM PDT
Communication Skills Tuesday 10.13.26 and Thursday 10.15.26
The purpose of this workshop is to better understand and apply the principles of non-defensive communication in the workplace. Topics include: the causes and impact of defensiveness; the "defensiveness chain;" appropriate messages; the power of words; the types of listening; including empathetic listening; and creating a listening inventory.
Facilitated and taught by Lois Hall, Access to Leadership
*You will be required to "register" through Zoom (the webinar application) in order for us to verify your attendance (and send you follow up information). Please do a test log-in to the meeting at least 30 minutes before the scheduled start if you have never used Zoom for webinars.
Printed courtesy of www.eastcountychamber.org/ – Contact the San Diego Regional East County Chamber of Commerce for more information.
201 S. Magnolia, El Cajon, CA 92020 – (619) 440-6161 – info@eastcountychamber.org