Performance Management - SDEA

Location

Sometimes the most difficult part of leadership is recognizing when a team member is doing a good job – or a bad one. When things run smoothly, there are no customer or staff complaints, numbers and goals are being met, leaders frequently think everything is fine. And it may be, but supervisors need to know how to objectively identify success in a position. This is even more important compensation must be justified and/or positions are remote.
 
In this class we will discuss ways to provide feedback, day to day habits that can make formal performance reviews easier to complete, ways to motivate and encourage staff, and how to kindly and candidly address poor performance in a way that protects the organization from legal liability.





 *You will be required to "register" through Zoom (the webinar application) in order for us to verify your attendance (and send you follow up information). Please do a test log-in to the meeting at least 30 minutes before the scheduled start if you have never used Zoom for webinars.