Administrative Assistant / Receptionist

Job Description
Job Title:  Office Administrative Assistant/Receptionist
Location: El Cajon CA
Position Type:  Non-Exempt/ Hourly
Position Status:  Full Time
Hourly Rate:  $17.00 - $20.00
Summary:   The Office Administrative Assistant /Receptionist is an employee of The San Diego Regional East County Chamber of Commerce and reports to the Chamber President/CEO.  This position performs a wide range of administrative and office support activities for the department and/or coordinators, managers, and supervisors to facilitate the efficient operation of the organization. 
Objectives of this Role:

• Assists with all departments as needed
• Works with The Chamber Team to support each department
• Support the maintenance and development of internal tools through technology
• Assists with social media and website updating
• Assist with Updating Chamber Master

• Composes and produces business correspondences, reports and related materials or guides the work of other staff who produce these materials.
• Reviews and signs materials, as authorized.
• Edits documents produced by others.
• Ensures confidentiality and controls access to sensitive information, such as staff personnel files.
• Responds to inquiries and requests for information requiring knowledge of departmental and company policies and procedures.
• Serves as an internal resource to administrators or staff on departmental and company procedures.
• Performs administrative duties associated with scheduling and coordinating meetings and planning events.
• Arranges with vendors for services, prepares agendas, gathers and organizes supporting information, and oversees production and distribution of related materials.
• Oversees office operations.
• Schedules, assigns and prioritizes workload by setting appropriate deadlines.

• Main contact for employees and visitors in the Front Lobby.
• Answer, screen and transfer inbound phone calls
• Receive and direct visitors and clients
• General clerical duties including photocopying, fax and mailing
• Maintain electronic and hard copy filing system
• Retrieve documents from filing system
• Handle requests for information and data
• Resolve administrative problems and inquiries
• Prepare written responses to routine enquiries
• Prepare and modify documents including correspondence, reports, drafts, memos and emails
• Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors
• Prepare agendas for meetings and prepare schedules
• Record, compile, transcribe and distribute minutes of meetings
• Open, sort and distribute incoming correspondence
• Maintain office supply inventories
• Coordinate maintenance of office equipment

• Must present a professional appearance and a friendly manner
• Must be dependable and punctual
• Be courteous and personable when dealing with the public
• Be self-directed, willing to take initiative, and detail-oriented
• Respect and maintain confidentiality of the San Diego Regional East County Chamber of Commerce members, staff, volunteers, partners, and donors
• Train incoming Volunteers on the phones and administrative duties
• Understand Chamber Master
• Excellent communication and presentation skills
• Proficiency in full Microsoft Office suite, especially with Excel and PowerPoint
• Professional, Respectful and Trustworthy
• Assist with newsletter, relocation magazine and other items as needed

• Capable of working with internal and external teams and partners
• Familiarity with event operations
• Ability to work under strict deadline
• Positive outlook
• Excellent work ethic
• Ability to develop community relationships
• Experience in Office environment
• Experienced in data entry, copying, and scanning operations.
• Accuracy and attention to detail
• Demonstrated integrity and ethical standards
• Superior organizational skills
• Able to work independently with some direction
• Must be able to effectively communicate (both verbal and written)
• Capable of following written instructions and documented procedures
• Problem-solving and analytical ability
• Manages time effectively and adapts quickly to changing priorities
• Able to handle difficult situations with diplomacy
• Proficiency in Microsoft Office applications (Excel, Word, Outlook, Publisher).

• Education: Associate degree preferred but not required
• Experience: 1-2 years of related experience preferred but not required

• Work in a fast-paced environment.
• Must be able to perform Essential Functions in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
• While performing the functions and duties of this job, the employee is regularly required to sit, reach with hands and arms, and talk or hear.
• Occasionally required to walk, use hands and arms to perform repetitive motions, as well as stoop, kneel, or crouch.
• Must be able to occasionally lift and/or move up to 20 lbs.
• Moderate dexterity application of basic skills to use calculator, keyboard, and hand/eye coordination.

• Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.