3/20 CRM Strategies Seminar

In today's competitive landscape, customer relationships are a key differentiator, and effective Customer Relationship Management (CRM) can provide the strategic edge you need. This seminar is crafted for leaders focused on improving visibility on their business, scalability, performance, and maximizing customer lifetime value.

What we will cover:

 Data-Driven Strategic Planning: Use CRM for accurate forecasting, realistic targets setting, growth-oriented goals.
 Improve Customer Retention: Reduce churn, increase customer loyalty, expand revenue by optimizing customer engagement.
 Streamline Operations: Align sales, marketing, and customer support, fostering a more cohesive, efficient organization.
Scale with Confidence: Understand how a CRM provides structure and repeatable processes that grow with your business, maintain quality while supporting increased demand.
 How to determine what you need, How to choose and implement a CRM?

Who should attend?
- Business Owners and CEOs
- Sales & Marketing Leaders
- Customer Service Managers
- Field Service Managers